Little Giant Ladder Recall (November 2026): Who's Affected + What to Do

Little Giant recalled about 3.7 million ladders with Rapid Locks after 25 reports of ladders retracting and 19 injuries. Here's how to tell if yours is covered and what to do about it.

Is your ladder part of the recall?

Go look at the ladder. Three checks settle it, and the sticker in the third one can take your ladder off the list.

1. Find the model name. Little Giant prints the brand and model on the side of the ladder. The recall names 11 models: Adjustable Fortress 2.0, Conquest 2.0, Dark Horse 2.0, Epic, King Kombo XT, Leveler, MegaLite, MegaLite+, Multi, Quantum and Vector.
2. Find the Rapid Locks. These are the black or orange locks on each ladder leg. They insert into the rungs to set the ladder's height.
3. Look for the QC sticker. Check the rail above each Rapid Lock for an orange rectangular sticker that says "QC." If one is there, your ladder is outside this recall. If your model is on the list and there's no sticker, your ladder is in it.

The sales window runs from December 2015 through October 2026, so a ladder you've owned for ten years can be in scope. A hand-me-down can be too. The notice goes by model and sticker, and it doesn't matter who bought the ladder first.

Save your ladder's model and purchase date in kept before you need them

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What to do right now

1. Stop using the ladder. CPSC says to stop immediately until you've reviewed Little Giant's recall information.
2. Read the recall information. Go to littlegiantladders.com/pages/recalls or scan the QR code on the ladder.
3. Request the repair kit. Call 866-201-9069, 6 a.m. to 3 p.m. Mountain Time, Monday through Friday, or use the recall page. The kit has warning labels and instructions.
4. Put the labels on the ladder. Then follow the instructions that come with them.
5. Check the locks before every climb. The new instructions tell you to verify that the Rapid Locks are properly engaged each time, and to keep them lubricated.

Two details the CPSC notice leaves out: what the kit costs and how to lubricate the locks. Ask about the first when you call. For the second, go by the instructions in the kit. The official CPSC notice has the full wording.

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The repair kit, and when you get a refund

A refund isn't the first step here. The first remedy is the kit, and you keep the ladder. Little Giant only moves to a replacement or refund if a lock keeps failing:

1. You follow the kit's instructions and lubricate the locks.
2. If a Rapid Lock still doesn't work properly, you contact Little Giant for an evaluation.
3. If the lock fails that evaluation, you choose between a replacement ladder of the same or equivalent model and a refund.

The refund depends on when you bought the ladder. It ranges from a depreciated value based on purchase date up to the full purchase price for ladders bought within the past 12 months. So find the date now. Your Costco, Lowe's or Amazon order history will have it if you bought there. Keep the ladder until the process is finished, since Little Giant can't evaluate a lock that's already at the dump.

kept's alerts screen. add one for anything you have to keep up with, like the Rapid Lock maintenance in your kit.

What went wrong

Rapid Locks insert into the rungs and hold the ladder at the height you set. If a lock isn't fully engaged, the ladder can suddenly retract while you're on it.

Little Giant has received 25 reports of ladders retracting, and 19 of those involved injuries. Three were head injuries, with CPSC listing outcomes such as traumatic brain injury, skull fracture, concussion, vision loss, hearing loss and cognitive impairment. The other 16 included joint or bone fractures, lacerations and bruising. The company has received another 39 reports of Rapid Locks not working properly.

If you or someone in your house got hurt on one of these ladders, you can report it to CPSC at SaferProducts.gov.

Check everything else in the garage

You're already out there. Run the drill, the mower and the space heater through the same check. This box searches the live CPSC and FDA databases, with no signup and no email:

Our guide on how to check if a product is recalled covers what to do when the results aren't clear. The piece on hidden product recalls explains why recalled items stay in homes for years.

Never miss the next one

This ladder sold for almost 11 years before the recall. If you never registered yours, you may only hear about it by luck. Two ways to stop relying on luck:

• Turn on CPSC email alerts. You get every recall, in every category. Our guide to CPSC recall alerts walks through the setup.
• Save what you own in kept. kept stores the brand and model once, then checks new CPSC and FDA recalls against your list. You hear about the ones that touch your stuff, with the hazard and the fix on the item.

a recall flagged on a saved heater. when kept can't confirm your exact model, it tells you to check, and shows you where.

It also helps after something goes wrong. A saved model, price and date are what a home inventory for insurance is made of.

Frequently asked questions

Which Little Giant ladders are recalled?

The recall covers Little Giant ladders with Rapid Locks in 11 models: Adjustable Fortress 2.0, Conquest 2.0, Dark Horse 2.0, Epic, King Kombo XT, Leveler, MegaLite, MegaLite+, Multi, Quantum and Vector. They sold from December 2015 through October 2026 for about $100 to $1,000. Only ladders without an orange rectangular QC sticker on the rail above one of the Rapid Locks are included. CPSC recall number 27-067, announced November 5, 2026.

How do I know if my Little Giant ladder is part of the recall?

Read the brand and model name on the side of the ladder and compare it to the 11 recalled models. Then look at the rail above each Rapid Lock. If you see an orange rectangular QC sticker above one of them, your ladder is not part of this recall. If your model is listed and you see no sticker, it is.

Can I still use my recalled Little Giant ladder?

Not yet. CPSC says to stop using the ladder until you review the information on Little Giant's recall page or through the QR code on the ladder, and contact Little Giant for a repair kit. The kit has warning labels to put on the ladder and instructions that tell you to verify the Rapid Locks are properly engaged before every use and to keep them lubricated.

How do I get the Little Giant repair kit?

Call Little Giant toll-free at 866-201-9069, 6 a.m. to 3 p.m. Mountain Time, Monday through Friday, or go to littlegiantladders.com/pages/recalls. The CPSC notice does not state a price for the kit, so confirm that when you contact the company.

Will Little Giant refund or replace my recalled ladder?

Only if a lock still fails. The first step is the repair kit. If a Rapid Lock does not function properly after you follow the instructions and apply lubrication, contact Little Giant for an evaluation. If it still fails after that, the company offers a replacement ladder of the same or equivalent model, or a refund that ranges from a depreciated value based on purchase date up to full purchase price for ladders bought in the past 12 months.